We use FedEx, UPS, DPD to send our parcels because we trust them to make sure your new night-time friends arrive with you safely. Please make sure that your shipping address is accurate and up-to-date. You will receive an email and/or text message from the courier when your parcel leaves us.
If you can't be at home, and have a safe place to leave your parcel or would like it be left with a neighbour or a local collection point, you can arrange this directly with either FedEx, UPS or DHL when they contact you.
Order Processing: 1-2 business days
Estimated Delivery Times:
UK, Canada, USA, Australia, New Zealand: 5-7 days
Singapore, Hong Kong: 3-5 days
European Union: 5-7 business days
United Arab Emirates, Qatar, Saudi Arabia, Bahrain: 5-10 days
Rest of the world: 5-10 business days
There are circumstances that are out of control (pandemic, lockdowns, natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
We offer a 14-day return policy. The product being returned must be in an unused condition and in its original packaging. If upon inspection your return item is deemed unfit by our inspection team for any reason we reserve the right to deny your refund. Buyers are responsible for return shipping fees.
For more information, please view our Return Policy.